Workspace Geek Is Showing Up, Listening, and Building What’s Next
The flexspace industry is evolving. Workspace Geek is evolving with it.
Running a coworking or flexible workspace business means balancing a lot of moving parts. From billing and bookings to member relationships and daily operations, the right technology should make running your business easier, not give you another thing to manage.
At Workspace Geek, we believe software should work for operators, not the other way around. And we’re putting that belief into action.
Over the past year, we’ve been investing in our relationships across the flexspace industry, getting closer to the conversations shaping its future, and taking a fresh look at how we can better support the people running spaces every day.
Now that work is translating into exciting changes across our platform.
We’re showing up more, listening more closely, and building with our customers in mind. Here’s what’s happening at Workspace Geek, and why it matters for your business.
We’re Showing Up for the Flexspace Industry
Great software doesn’t happen in a vacuum. It comes from understanding the people who use it, the challenges they face, and where the industry is headed next. That’s why we’re strengthening our presence across the flexspace community, creating more opportunities to learn from the people shaping its future.
From Jessica Knapp discussing coworking agility, AI, and the future of work on the AllWork podcast to Roger Bruce sharing his perspective on coworking operations and technology on the GCUC Podcast, we’re contributing to conversations that matter to operators. We also joined the Global Workspace Association (GWA) in September, expanding our connections across the industry. These aren’t just opportunities to build visibility. They’re opportunities to listen, exchange ideas, and better understand what workspace businesses need to succeed.
We’re showing up, listening, and putting those insights to work. As the industry evolves, our focus remains on building practical technology that helps operators simplify operations, improve member experiences, and grow their businesses.
A Renewed Focus on What Operators Actually Need
Over a year ago, Roger Bruce joined Workspace Geek, bringing fresh perspective and a renewed focus on where the platform could go next.
More recently, Jessica Knapp stepped into a leadership role focused on product and growth, bringing product strategy, customer insights, and go-to-market execution closer together.
Together with our experienced team, these changes are helping us take a more intentional approach to how we develop, improve, and communicate our software.
The priority is straightforward: listen to customers, identify the friction in their day-to-day operations, and turn those insights into meaningful improvements.
That means asking better questions.
Where are operators spending too much time on administrative work? Which parts of the member experience could be easier? What would help a growing workspace business generate more revenue without adding unnecessary complexity?
These aren’t questions we want to answer from behind a desk. We want to answer them by listening to our customers, learning from their experiences, and using that feedback to guide what we build next.
Our goal is to make Workspace Geek more useful to the people who depend on it.
What’s New at Workspace Geek?
We’re putting that customer-first approach into action with updates designed to improve the operator experience and help workspace businesses serve their members more effectively.
A Better Member Portal Experience
Your members expect a convenient, straightforward experience when interacting with your space. Managing bookings, reviewing account information, and handling payments shouldn’t require unnecessary steps.
We’re investing in the member portal experience to make these everyday interactions easier and more intuitive, helping operators deliver a more polished experience while keeping essential information and tools accessible.
The goal? Less friction for your members and fewer unnecessary headaches for your team.
A Refreshed Interface
The tools you use every day should be easy to navigate.
We’re refreshing elements of the Workspace Geek interface to improve usability and create a more streamlined experience for operators working behind the scenes.
Because when your software is easier to work with, your team can spend less time figuring out where to go and more time focusing on the business.
Better Ways to Book and Sign Up Online
Every workspace has opportunities to turn online interest into revenue. The challenge is making it easy for prospective customers to take the next step.
Our Book It Now and Sign Up Now experiences are designed to help operators do just that.
Book It Now helps prospective customers discover and book available meeting rooms and other bookable offerings directly through your website. With online booking and checkout, customers can move from interest to purchase without relying on a lengthy back-and-forth with your team.
Sign Up Now makes it easier to sell virtual office services online, giving prospective customers a more convenient path to getting started.
For operators, these experiences create opportunities to make offerings available beyond staffed business hours, reduce manual coordination, and make it easier for customers to do business with you.
And this is only part of the bigger picture. We’re continuing to look at how Workspace Geek can help operators simplify workflows, improve the customer journey, and get more out of their technology.
Your Feedback Is Shaping What Comes Next
The updates we’re making aren’t happening in isolation. They’re part of a broader commitment to building software around the needs of the people who use it.
We know that every workspace operates differently. A boutique coworking space has different priorities than a multi-location operator. A team managing dozens of meeting room bookings has different challenges than one focused on growing its virtual office business.
Technology needs to account for those differences.
That’s why customer feedback matters so much to us. It helps us understand what’s working, where there’s room to improve, and which changes will make the biggest difference to your business.
As we continue developing Workspace Geek, we’re focused on delivering practical improvements that help operators spend less time managing systems and more time growing their spaces.
And we want to hear from you.
What takes up too much of your team’s time? Where do your current systems fall short? What would make running your workspace easier?
Tell us. Your experience can help shape what we build next.
We’re Just Getting Started
The flexspace industry continues to change, and the technology supporting it needs to keep pace.
At Workspace Geek, we’re bringing together decades of experience in workspace management with fresh ideas, stronger industry relationships, and a renewed focus on customer-driven innovation.
We’re showing up in the conversations that matter. We’re listening to operators. And we’re putting that feedback to work through improvements to the tools that help run their businesses.
Our mission remains the same: help coworking and flexible workspace operators simplify operations, manage their businesses more efficiently, and deliver a better experience for their members.
But we’re not standing still.
Want to see where Workspace Geek is headed?
Explore our platform, discover how our tools can support your operations, and connect with our team to talk through your goals.
Whether you’re looking to streamline billing, improve your member experience, or make it easier for customers to book and buy online, we’re ready to help you find the right fit.
Let’s build what’s next, together.
